Orders List

A list of all the orders placed by your customers.

The Filter Name searches the BT and partly the ST addresses of the customers. You can also search for the order number.

orders order list screen

Update order statuses

You can use this screen to update orders manually to a new status - e.g. from confirmed to shipped

  • Change the status on the orders that need updating to the new status required using the status drop down option
  • You can force the notification of the update to the customer or prevent the notification, useful if this status would not normally send an update to the customer
  • You can add a comment to each order line and include this or not on the notify message to the customer
  • Update the orders using Update Order Status
  • All orders that have had a status change will be updated to their new status

Update orders in bulk to a single new order status

This option is used to update the selected orders to a single new status.

  • Use the checkbox on the left to select the orders you want to update
  • In the bulk order status box - select the new order status for the selected orders
  • You can force the notification of the update to the customer or prevent the notification, useful if this status would not normally send an update to the customer
  • You can add a single comment and include this or not on the notify message to the customer
  • Update the order using Update Order Status
  • All orders that have had a status change will be updated to the new Bulk order chosen status

Order list columns explained

Sort the order list

Sort the order list by clicking the relevant column header. Multiple clicks will sort ascending vs descending priority.

Check box

Can be used to select single or multiple orders, the effect depends on the function chosen.

Order Number

The unique number assigned by your store for the order.

Name

Name/User name and email address of the shopper who has placed the order.

Payment Method

The payment method selected by the shopper.

Shipment

The shipment method selected by the shopper.

Print View

The three icons allow for:-

  • The order to appear and print from a popup.
  • Creation/viewing of a delviery PDF.
  • Creation/viewing of an Invoice PDF.

Order Date

Date and time the order was placed.

Last Modified

Date and time the order was last modified.

Paid

Indicates if an order got paid. When the paid amount is exactly the order total amount, then the "paid" toggle is green. You can manually toggle an order here. Toggling works only, when the paid amount is either zero or exact the order total amount. Partially paid order should be edited manually.

Status

You can change the status of the order here. See above.

Total

The total value of the order.

Order ID

The virtuemart_order_id - unique ID of the order.

vm documentation

General concepts

New to Virtuemart, take a look at some of the general concepts before you dive in deeper.

vm admin

VirtueMart Manuals

Learn the purpose of the VirtueMart component menus.
Decide how you should setup your store ready for trading.

vm tutorials

VirtueMart Tutorials

A great place to start if you want to learn more, before diving into configurations.
Also useful for updating your overall knowledge of VirtueMart.

vm faq

VirtueMart FAQ

The best place for answers is in the Virtuemart forums. We have gathered a few top questions and answered them here.

vm api

VirtueMart API

Need something more technical.
Our API doc site may be what you are looking for.